Some of our gift cards may be region locked. Please contact us or the gift card’s online support
prior to making your purchase if you’re not sure about this.
All our gift cards are delivered via email. If you do not get an email in 5-15 minutes, please
check your Junk box and spam filters. If you still haven’t received your email, please contact our
Make sure you are entering the code correctly, especially O and 0, B and 8, also S and 5.
Check and verify that you are redeeming the card in the correct place. IE: redeeming iTunes
cards on the iTunes store
Make sure you are using a USA account or USA address as some cards are region locked and
will not work without the correct location.
Double check your account balance by logging out and then logging back in.
Contact the gift card’s online support to make sure there is not a hold or issue with your
If you are still having trouble after checking all of these steps, please send us a screenshot
of the error you are getting when you input the code so we can try to assist you.
Some branded vouchers are restricted to a single retailer whilst multi-purpose vouchers can
generally be spent wherever you see the voucher logo.
Please contact our support team with details of the time of your order and your address (postcode,
Please contact our support team.
The payment will be taken as soon as your order has been placed. In case of an unsuccessful
purchase, you will be notified.
You will receive email notifications on your order statutes. Once you complete your order, you
will receive an email confirmation.
Please contact support team.